MISSION & VISION

MISSION

MSPA North America is a professional organization and resource that connects and supports the businesses that influence customer experiences through managing, quantifying, interpreting, enhancing and re-defining the customer experience.
 

VISION

Our vision is to see our members provide timely, actionable and impactful resources to North American companies which are the genesis and on-going support for shaping the future of the North American business community. We build a bridge of honest, constructive and transparent feedback between customers and the brands that serve them in order to maximize satisfaction, efficiencies, brand loyalty and company revenues.

Click here for a copy of the MSPA North America bylaws.
 

MSPA-NA GOALS

Protect Guard members from governmental attacks on their company and the industry.
Brand Raise the awareness of the MSPA-NA name, logo and brand.
Value Create value for all members through benefits, networking and education.
Grow Maximize membership through growth strategies and campaigns.

 


MISSION & VISION

MISSION

MSPA North America is a professional organization and resource that connects and supports the businesses that influence customer experiences through managing, quantifying, interpreting, enhancing and re-defining the customer experience.
 

VISION

Our vision is to see our members provide timely, actionable and impactful resources to North American companies which are the genesis and on-going support for shaping the future of the North American business community. We build a bridge of honest, constructive and transparent feedback between customers and the brands that serve them in order to maximize satisfaction, efficiencies, brand loyalty and company revenues.

Click here for a copy of the MSPA North America bylaws.
 

MSPA-NA GOALS

Protect Guard members from governmental attacks on their company and the industry.
Brand Raise the awareness of the MSPA-NA name, logo and brand.
Value Create value for all members through benefits, networking and education.
Grow Maximize membership through growth strategies and campaigns.

 
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